Traveloka PH
10 Sep 2019 - 2 min read
What better way to learn about a service than hearing it from previous customers? Traveloka greatly values feedback. This is why we encourage our users to leave comments about their hotel stay or suggestions for improvement. Next time you look for a hotel, check the reviews and the average rating based on the opinion of past guests. You can be sure that each review is real and unfiltered.
Traveloka maintains a direct connection with its users through customer service. We keep our lines open—regardless of the time and day—to make sure to provide you with complete assistance. Our customer support team can be reached by phone (+632 246 9057), email (cs@traveloka.com), or live chat. There's also a Need a Helping Hand? section in the app where you can send a message or an inquiry. Expect our prompt response should you need our help before, during, or after booking a hotel.
With Traveloka, paying for your hotel booking is trouble-free. Of course, you can pay using your Visa, MasterCard, or JCB card. Worry not if you don't have a card, as the following methods are also available:
Traveloka also boasts of its Pay at Hotel feature that allows users to settle their hotel payments at the property itself. The feature lets you book a room now, then pay on the date of your actual stay.
Whether you're looking for a five-star hotel for your upcoming business trip, an apartment-type place for your family vacation, or a homey lodge for your next staycation, Traveloka has options for you. With Traveloka, you can also book a hotel stay in countries outside Asia, including Australia, the United Kingdom, Spain, France, Germany, and Italy.
To help users get a clearer grasp of what a specific hotel has in store for them, we provide descriptions citing the property's amenities, facilities, and services. We also include hotel policies, as well as location information including nearby tourist destinations and popular activities in the area.
It helps to browse through several hotels whenever you plan a staycation. Traveloka has a special feature called Save Accommodation which bookmarks a specific hotel for future reference. This way, you don't have to go through the search tab again the next time you do your search.
When searching for a hotel through the Traveloka app, you'll notice filter tabs on top of the hotel list. These tabs allow you to customize your search based on your requirements. You can filter the search results based on your budget, the type of accommodation, and available deals, among others. Traveloka's map is also integrated with Google Maps, allowing you to see the surrounding attractions and top destinations in map view.
Traveloka offers a special login deal for those booking a hotel using a registered Traveloka account. Make sure to register and sign in to get access to these discounts. In addition, you can include special requests after choosing a hotel. Enjoy worry-free hotel booking with Traveloka. Check out Tita T's recommend hotel deals you shouldn't miss!]]>