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How Travelers Should Use the New E-gates at NAIA 1, 2, and 3

Last July 2018, the Bureau of Immigration successfully installed electronic gates (or e-gates) at NAIA Terminal 3. These machines can process passports in as fast as 15 seconds and spare passengers with Philippine passports the long queues at immigration.

E-gates have been installed in NAIA Terminal 1 and Terminal 2, as well.

If you are one of the many travelers who are not familiar with the machines and how to use them, here’s a step-by-step guide on how to use the e-gates.

E-Gate System Operating Procedures

1. Scan your documents

Upon arrival, make sure that you’ve got your boarding pass and passport ready in hand. Turn your boarding pass over so the machine can scan the bar code printed on it.

After that, scan the information page of your passport. It is the page that includes your photo and personal details. The gate will open upon accomplishing this step.

2. Proceed through the gate

Pass through the gate and face the screen. You have to look at the camera as you press your right hand’s forefinger against the scanner.

3. Claim your arrival sticker receipt

After the successful finger scanning, go through the other gate to claim your arrival sticker receipt. Affix the sticker on a blank space or page on your passport. This will serve as proof that you’ve completed the new arrival process.
NAIA e-gates
Image Credit: @naelnunag via Facebook

There are, of course, prohibitions to take note:

1. Sunglasses, eyeglasses, hats, and facial masks are not allowed when entering the gates.
2. Riding a wheelchair and using an electronic gadget are also prohibited.
3. Travelers should enter the gates without a companion, even if they’re kids.

Using the new e-gates makes the immigration process coming into the Philippines fairly swifter compared to the previous process. It will somehow affect travelers who collect immigration stamps on their passports, though.

Banner Editorial Credit: Phuong D. Nguyen /

Flying to and from NAIA? Here’s an informative guide for travelers.