NAIA Terminal 1 Guide: Everything You Need to Know

The Ninoy Aquino International Airport terminal 1 (NAIA 1) is one of the Philippines’ three major terminals, and the 5th busiest terminal in Southeast Asia.

Formerly known as the Manila International Airport, it was renamed after the late Benigno Aquino Jr. four years after his assassination in 1983.

Today, NAIA Terminal 1 serves as the country’s main terminal for most international flights and carriers, and has since gone through a P1.3 Billion upgrade to modernize its facilities. Here’s what you need to know about it:

How to get there

Photo via WikiCommons

NAIA terminal 1 is located in between Pasay City and Paranaque City. It’s about 7.7 kilometers from tha Makati Central Business District and 12 kilometers from Manila.

  • Via Car

  • From EDSA head to Makati and towards the flyover to Aurora Boulevard. Make a right on Andrews Avenue at the end, and turn left on the next intersection to Domestic Road. Make another left on NAIA road after the next stoplight, then finally a right towards Ninoy Aquino Avenue where you’ll find the ramp to terminal 1.

  • Via Bus

  • From EDSA, take a bus labeled “Manila International Airport” or NAIA.

  • Via Ultimate Bus Experience (UBE)

  • The UBE offers premium airport shuttle services from four routes: The Entertainment City Route, The Robinsons Route, The Makati Route, The Grand Prix Route.

    Tickets go for P300 each per passenger, flat fare.

List of Airlines

  • Air China
  • Air Niugini
  • Alitalia
  • Asiana Airlines
  • China Airlines
  • China Eastern Airlines
  • China Southern Airlines
  • Ethiopian Airlines
  • Etihad
  • Eva Air
  • Gulf Air
  • JAL – Japan Airlines
  • Jeju Air
  • Jetstar
  • Korean Air
  • Kuwait Airlines
  • Malaysia Airlines
  • Oman Air
  • Qantas
  • Qatar
  • Royal Brunei Airlines
  • Saudia
  • Thai Airways International
  • Tigerair
  • Turkish Airlines
  • United Airlines
  • Xiamen Airlines
  • Departure Hall

    The Departure Hall is where you head to if you’re flying out, it’s located in the upper level of the NAIA terminal 1.

    1. Security Check

    Make sure to have your passport and ticket ready to show the guard at the entrance. Choose the entrance labeled with your airline or the one with the shortest line, and be prepared to lift your bag up to the x-ray.

    There will be porters to help you with your luggage but keep in mind that you’ll have to tip them P50 afterwards.

    2. Payment of Travel Tax

    Travel tax for those traveling outside of the country: PHP1,620

    Before checking in, make sure to settle your travel tax payment. If you haven’t settled your payment beforehand, There are TIEZA counters available right by the check-in counters.

    Present your passport and boarding pass, and prepare the payment. Don’t forget to keep the receipt as proof of payment.

    3. Check-in

    Line up in your designated check-in counter where you’ll have to present your passport, travel tax receipt, and ticket. If you have baggage to check-in, this is where you’ll drop it.

    Once done, you will be given a boarding pass which will contain your gate number and boarding time. Don’t lose this!

    4. Immigration

    Before lining up for immigration, you will have to fill up a departure form. Once done, proceed to the Bureau of Immigration window with your passport, departure card, and boarding pass.

    The officer will ask you questions such as: “Where are you going?”, “How long are you staying?”, “Who are you traveling with?”. Answer these questions honestly and politely, and wait for them to stamp your passport.

    5. Final security check

    Similar to the one at the entrance, your hand-carry will be going through an x-ray and metal detector. Once cleared, collect your things and head towards your gate by following the signs.

    6. Boarding

    Sit by the correct gate and wait for your boarding time. All Philippine airports will announce boardings, change of gates, and delays over the PA system but it’s always good to take note of this by looking at the screens by the gate.

    Listen to the announcement regarding the boarding process, passengers seated at the back are usually allowed to enter first. Have your boarding pass and passport ready to present to the attendant.

    Arrival Hall

    Before landing in Manila, airline crew will hand out customs forms which you will have to fill out. If you’re arriving from a leisure trip, you will usually have nothing to declare. If you’re a foreign passport holder visiting the Philippines, you will be given an arrival card.

    1. Immigration

    This will be one of the longest waiting times. Line up in front of the the designated counter (for Philippine passport holders, OFW, or foreign passport holders) and wait for your turn. Assuming you’re just returning from a trip, no questions will be asked. Simply present your passport and customs form.

    2. Baggage Carousel

    The baggage carousels are found just after immigration. Position yourself in front of the conveyor belt labeled with your flight number and wait for your bag to come out.

    3. Customs

    After collecting your bag, walk towards customs and submit your form. More often than not (if you have nothing to declare), your bag won’t be inspected.

    4. Exit

    Finally, you can head over to the exit. Again, porters will be ready to help you with your luggage for P50.

    Cross the street and head towards the passenger waiting area. Coordinate with your fetcher to look for you in the correct spot (areas are assigned different letters).

    Contact Information

    • Terminal Security & Safety – email: [email protected] – Phone: +63 2 877-1109 local 2814
    • Passenger & Customer Relations – email: [email protected] – Phone: +63 2 877-1109 local 3522/730
    • Lost & Found – email: [email protected] – Phone: +63 2 877-1109 local 4253

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