Guides

NAIA Terminal 3 Guide: Everything You Need to Know

The newest and largest among all the terminals in NAIA, NAIA Terminal 3 has the capacity to handle about 13 million passengers per year. It has 24 gates and 140 check-in counters. The terminal is connected to Newport City via a 0.22 -kilometer long footbridge and hosts both international and domestic flights.

The terminal has four levels and a parking garage that is connected to the main terminal:

  • First Floor: This level includes free airport shuttle station, medical station, information counters, baggage claim area, transfer transit point, and ATMs. Arrival halls are also here.
  • Second Floor: Departure halls and ticketing desks can be found here.
  • Third Floor: This level leads to the boarding gates.
  • Fourth Floor: There is mezzanine access to the boarding gates 118-120 and 131-134 in this level.

Location

NAIA Terminal 3 is located along the Pasay-Paranaque border. It is close to various hotels, fast-food chains, and other commercial establishments.

How to Get to NAIA Terminal 3

Driving Directions

If you’re coming from the south via SLEX, take the exit ramp in Nichols after the toll gates, turn left towards Villamor Airbase, then go around the rotonda heading to NAIA Terminal 3.

If you’re coming from the north via C5, head towards Fort Bonifacio and drive all the way to Nichols until you see the terminal entrance.

Coming from EDSA, take the flyover to airport road, turn right to the Andrews Avenue, make a U-turn at the rotonda, and then drive until you see the terminal.

Commuting Directions

You may ride a bus with a “MIA” signboard on EDSA. Alight on the Airport Road and take a jeepney bound to Nichols. There are also jeepneys going to Nichols/Terminal 3 at EDSA Taft Rotonda.

If you’re coming from Eastwood City, you may take the bus operated by Citylink Coach Services. It takes its passengers straight to the terminal. Alternatively, you may take a cab. Fares are around PHP 120 and PHP 250 if you’re coming from Makati and Quezon City, respectively.

List of Airlines that Operate in NAIA Terminal 3

  • Air Canada
  • Air France
  • Air New Zealand
  • All Nippon Air (ANA)
  • Cathay Dragon
  • Cathay Pacific Airways
  • Cebu Pacific Air
  • Delta Air Lines
  • Emirates Airline
  • KLM Royal Dutch Airlines
  • Singapore Airlines
  • Philippine AirAsia

Departure Hall

The departure hall in NAIA Terminal is located on the second floor. Here’s a step-by-step guide on what to do when flying out from this terminal.

1. Security Check

Before entering the facility, prepare your passport and ticket. An officer will inspect these documents before you proceed to the x-ray machine. Make use of the porter services if you are carrying heavy or several bags.

2. Travel Tax Payment

Travel Tax Payment Counter
Editorial credit: RaksyBH / Shutterstock.com

Proceed to the TIEZA counters just beside the check-in desks. This is where you pay travel tax amounting to PHP 1,620. You will have to show your passport and ticket to the officer. Keep the receipt as you will need this later on. Take note that only passengers taking international flights have to complete this step.

3. Check-In

Present your passport, ticket, and travel tax receipts. This is where you should drop your check-in luggage. Usually, passengers have to check in at least an hour before their flight. International passengers may want to come earlier just to be safe.

Once done, the officer will give you your boarding pass containing the boarding time. Take note of the gate number assigned to you.

4. Immigration

Before proceeding to the immigration counters, fill out a departure form. Head towards the Bureau of Immigration window with your passport, boarding pass, and departure card.

Expect the officer to ask you questions related to your travel. This is why it’s also important to bring important travel documents with you. The office will stamp your passport once done.

5. Security Check… Again

A final security check is required before you proceed to the boarding gate. Your hand-carry will be going through an x-ray and metal detector again.

6. Boarding

NAIA Terminal 3 departure

Be attentive once you’re at the boarding gate. You will hear announcements regarding boardings as well as change of gates and boarding times. After your flight number is called, line up and prepare your boarding pass and passport.

Arrival Hall

The arrival hall is in the ground floor of NAIA Terminal 3. Take note that there are no tubes used at the terminal on deplaning for domestic travel. Passengers should board shuttle buses to and from the boarding gates instead.

1. Immigration

After deplaning, head towards the immigration counters and line up. Present your passport and customs form and have the former stamped.

2. Baggage Carousel

Head towards the ground floor to get your checked-in bags from the baggage carousel. The conveyor belts have labels showing your flight number.

3. Customs

Go to the customs counter after collecting your luggage. This is where you should submit your customs form. If you have nothing to declare, your bag doesn’t have to undergo inspection.

4. Exit

Head over to the passenger waiting area, where your fetcher, family, or friends are waiting. You may also request porter services to help you with your things.

Useful Information

  • Passenger Assistance – email: [email protected] | Phone: +63.2.877-7888 local 8224 or 8232
  • Lost & Found – email: [email protected] | Phone: +63.2.877-7888 local 8139
  • Terminal Security & Safety – email: [email protected] | Phone: +63.2.877-7888 local 8129
  • Passenger & Customer Relations – email: [email protected] | Phone: +63.2.877-7888 local 8044 or 8172

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