0

Traveloka PH

19 Jul 2017 - 1 min read

Hotel Star Rating: What Makes A 5-Star Hotel?

Apartment hotels will also be judged for their Lounge Area and Kitchen Area. Each dimension has a number of indicators that inspectors will score from 1 to 5, with all the points tallied in the end. Each star grading corresponds to a certain number of points, which you can find out below:

1 star - 251 to 400 points
2 star - 401 to 550 points
3 star - 551 to 700 points
4 star - 701 to 850 points
5 star - 851 to 1000 points

Things to look out for

Some of the indicators are things that customers should certainly be aware of. The DoT, for instance, considers any check-in process that takes more than 10 minutes as completely unacceptable. The check-out process should also take less than 10 minutes. Persons with disabilities (PWD) are also served well by the new ratings system. The new star grading requires one PWD room for every 50 to 150 rooms. The DoT also considers mattresses less than four inches as completely unacceptable. Hotels looking for a higher star grading also need to have bed linen with a minimum thread count of 300. If you want your hotel to get an outstanding score, some of the things you need to have are an "in room check-out option and express service with no wait time" and "thermostatically controlled temperature in all public areas". Another thing that will get you an outstanding score are "luxurious plush carpets with density of 4 oz." For a closer look at all the indicators, the full list can be downloaded on the DoT website.

Beyond the building

It’s not just the consumers that the star grading are looking out for. The hotel’s business practices will also be looked into. For instance, at least 80% of its employees should be locals from the region. At least 30% of its supplies -- like food, beverages, laundry services, and cosmetic -- should be sourced locally, and 20% should come from organic sources. Reception areas should also be able to accommodate standing persons and those seated in wheelchairs. At least one elevator should also have PWD-friendly features. With this new star grading system, the DoT hopes that the country much more competitive as a tourist destination. Set your sights on a 5-star hotel?Then book your flight and hotel withTraveloka.]]>

Always Know the Latest Info
Subscribe to our newsletter for more travel & lifestyle recommendations and exciting promos.
Subscribe